Privacy policy

2026-10

1. What we collect

We collect the data you enter yourself in our forms: name, company, email, phone or WhatsApp, sector, requested flavour, estimated quantity and request details. We also collect limited technical data such as browser type and pages visited, for measurement and site improvement.

2. Why we collect it

We use your data for three purposes only: replying to your request and sending the sample or spec sheet, following up the technical and commercial discussion, and improving the site and understanding sector needs. We do not use it for anything else without your consent.

3. Who can see it

Request data reaches only our sales team and laboratory, and the technical providers running the website and email, to the minimum extent necessary. We do not sell your data or share it with third parties for marketing.

4. Retention

We keep request data for as long as needed to follow up, and afterwards for commercial reference. Once no longer needed, we delete it or make it unlinked to you.

5. Cookies and analytics

The site may use essential cookies to operate pages, such as remembering your language. Any analytics, if enabled, is aggregated and can be disabled in your browser settings.

6. Your rights

You may at any time ask to see the data we hold about you, correct it, or delete it, by writing to our company email.

7. Contact

For any privacy question, use the contact details shown on the contact page.

Quesna Industrial City 2, Piece 56, Quesna, Postal Code 32631, Menofia, Egypt · info@oriental-flavours.com